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E
ellapeppy
Participant
April 18, 2020
Question

cc updater failed

  • April 18, 2020
  • 1 reply
  • 269 views

and now ai' ps ang id are crushing at opening.

for some reson i cant reach the chet support, and i need something done by...now...
help?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
April 18, 2020

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
- https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470

 

Chat support has fewer people working due to the virus, so wait times are long

https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

E
ellapeppyAuthor
Participant
April 18, 2020

cc updater start runing. it crushed at 53%

now i cant opan any progrem or redownloed it.

E
ellapeppyAuthor
Participant
April 18, 2020

i work on PC

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