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CeCeBetty
Participant
December 15, 2014
Question

CC Will not recognize a copied program

  • December 15, 2014
  • 1 reply
  • 127 views

Hello.

Today I got my new iMac.

I deactivated (signed out of CC) and installed the creative cloud app on my new mac.

I have poor internet service at my work, so instead of downloading each program through CC, I decided to copy them from my previous mac...The only issue is, now CC won't recognize me having any of the applications...even after opening them.

What can I do?

This topic has been closed for replies.

1 reply

Jeffrey_A_Wright
Legend
December 15, 2014

CeCeBetty the applications need to be downloaded and installed.  They will not be installed or authorized by copying them from one computer to another.

Please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications included with your membership.