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emilm54365635
emilm54365635
Participant
May 23, 2016
Answered

CC wont install (Mac 10.11.4)

  • May 23, 2016
  • 2 replies
  • 318 views

Hello!
I've downloaded CC after signing up for a year, but I can't get the installation to run. I get to "This application wants to do changes please type in password" I type in my password but nothing happens after I do that.

Kind regards,

Emil

This topic has been closed for replies.
Correct answer Tanusree

Hi,

The username and password here asked for is the computer password. I would request you to make sure that you are not using the Adobe Password here.

Please try using the computer password and let us know if any issue.

You may also refer the below threads :

I cannot get my Adobe Creative Cloud (Photoshop) up and running

What password needed?

Re: Password problems on Mac

Re: Password problems on Mac

Adobe Premiere Elements 14 won't install

"CC Installer wants to make some changes" keeps popping up, won't accept password

2 replies

Tanusree
Tanusree
Participating Frequently
May 23, 2016

Hi,

Do you have Admin Rights on the machine ?

    emilm54365635
    emilm54365635Author
    Participant
    May 23, 2016

    Yes I do.

    Tanusree
    Tanusree
    Participating Frequently
    May 23, 2016

    I have sent you a PM please respond to that!

      Tanusree
      TanusreeCorrect answer
      Participating Frequently
      May 23, 2016

      Hi,

      The username and password here asked for is the computer password. I would request you to make sure that you are not using the Adobe Password here.

      Please try using the computer password and let us know if any issue.

      You may also refer the below threads :

      I cannot get my Adobe Creative Cloud (Photoshop) up and running

      What password needed?

      Re: Password problems on Mac

      Re: Password problems on Mac

      Adobe Premiere Elements 14 won't install

      "CC Installer wants to make some changes" keeps popping up, won't accept password

        emilm54365635
        emilm54365635Author
        Participant
        May 23, 2016

        Hello!
        I entered the computer password from the start. Cant get it to work. I've even left it for an hour now after I entered the password, to see if leaving the computer alone would make any difference. It did not, so its not a time issue either.

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