I recently downloaded CC again after previously deleting the trial version. Apps won't download. I did a separate download of photoshop and all the functions are grey, so I am unable to use it. I have the student version. Nothing on CC is clickable.
If anyone can help, I'd appreciate it.
never delete programs. uninstall them properly using the uninstaller.
uninstall everything cc, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud using compatibility mode (https://technet.microsoft.com/en-us/library/bb456979.aspx?f=255&MSPPError=-2147217396)
use the desktop app to install your cc programs/trials
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