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Motion_Jonny
Participant
November 23, 2016
Answered

cc2017 a lemon? AE, AME, and Premiere crash on startup muse crashes in design mode

  • November 23, 2016
  • 1 reply
  • 245 views

So far, all of the above has happened and this iteration of Creative Cloud is now costing me nothing but time and money. is there a simple way to roll back to 2016 till adobe figures this out? I do not have time to be uninstalling and reinstalling software because Adobe released a bunch of buggy software that overwrote or removed perfectly good and functioning software disguised as an update.  I use each of these programs on a daily basis, so this is very frustrating and now is just costing me money and headaches. Help!! Oh and photoshop had issues too, but so far the only one that I have found a successful fix for. The only parts of this suite that I use regularly that aren't effed up are Illustrator, Indesign and Bridge.

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Correct answer kglad

you can uninstall your current, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

and just past the 1/2 point down the page is a walk-through showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

or you can reset your problematic program preferences and see if that solves the crashes.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 23, 2016

you can uninstall your current, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

and just past the 1/2 point down the page is a walk-through showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html

or you can reset your problematic program preferences and see if that solves the crashes.