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August 30, 2016
Answered

CD Drive not recognizing Adobe Creative Suite 6

  • August 30, 2016
  • 1 reply
  • 206 views

When I insert the CD nothing happens. I go to my computer and double click the CD drive and it asks to insert a CD. I have tried a different cd and it works fine. Yes, I have a CD/DVD drive.

    This topic has been closed for replies.
    Correct answer John T Smith

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a way to go to a page to download Adobe programs if you don't have a disc or drive

    -you will need to enter your original serial number during install for non-Cloud programs

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -Membership questions and problems https://forums.adobe.com/thread/1146459

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    -for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 30, 2016

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a way to go to a page to download Adobe programs if you don't have a disc or drive

    -you will need to enter your original serial number during install for non-Cloud programs

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -Membership questions and problems https://forums.adobe.com/thread/1146459

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

    -for Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq