Certificate warning

Forum|Forum|5 years ago
November 9, 2020
3 replies
5622 views

Not sure if this is an installation issue or not, couldn't find anything that was related to my issue, and can't seem to contact Adobe.

This certificate has been popping up, but it isn't always for Adobe Content, it has listed something about Skype.

The thing is I don't know what it is for or why. I never needed this before for any products, and I am getting a security warning, and properties don't seem to tell me anything.

I have avoided clicking OK simply because I want to make sure everything is legit before doing that.

Also, it keeps popping up related to me opening the FireFox Browser, opening up pages I have opened multiple times before.
And crap while writing this down I accidentally clicked OK. (It would not go away until I closed out of Firefox, but I could never tell what page seemed to cause it.)

So did I just screw up?

Installation

This topic has been closed for replies.

The_MageAuthor

Known Participant

Well, I seem to have narrowed it down to outlook.live.com.

A

Afaq30541196w4ng

Participant

I guess the problem strikes again.

Did everything, deleted certificates, repaired the registery, re-installed adobe, but the problem still presists.

as soon as i disable or exit Kaspersky the problem disapears,

for me it happens only when sending an email using outlok.

any thoughts from adobe, why their certificate is the one triggering this security alert.

kglad

Community Expert

@Afaq30541196w4ng

let kaspersky know so they can investigate and update their software.

Peru Bob

Community Expert

Have a look here:

https://www.mywot.com/scorecard/go.trouter.io#:~:text=go.trouter.io%20domain%20is,%2Dedf.akadns.net.

If you have Kaspersky, see here:

https://www.tenforums.com/general-support/163817-select-certificate-authentication-pop-up.html

The_MageAuthor

Known Participant

If you see that last comment on the second link, that's me. I also contacted Kaspersky and they responded by reading what was on the certificate, which is why I posted here.

I know Microsoft owns Skype, but the certificate doesn't seem to indicate that and is unknown, which is one of the reasons I didn't want to just click okay. I would have assumed Microsoft Windows would recognize their own certificate.

The_MageAuthor

Known Participant

Misspoke. The certificate doesn't seem to be signed by Microsoft and seems to indicate that they don't know who it is from, and that seems to be a Microsoft window that I am seeing this.

Peru Bob

Community Expert