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Participant
May 4, 2020
Question

Change computer from business to personal

  • May 4, 2020
  • 1 reply
  • 1401 views

So my employer gives us so many licenses for work computers and personal computers. I accidently set up a personal computer as business. How do I fix that? I can't seem to find where that setting is.

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1 reply

kglad
Community Expert
Community Expert
May 4, 2020

on your personal computer sign out of you cc desktop app and then sign back in using the personal email used for your personal subscription.

 

how to: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Participant
May 4, 2020

That won't work since I don't have a personal account.

 

The work one has a license for two work machines and one (or more) personal machine. When I first logged in it asked me if it was a work or personal computer. I hit the wrong thing and need to change that. Not a personal account. 

kglad
Community Expert
Community Expert
May 4, 2020

if you have a work admin that manages your company's enterprise subscription, contact that admin.  otherwiswe, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html