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Participant
September 30, 2017
Answered

Change country associated with a CC subscription.

  • September 30, 2017
  • 2 replies
  • 1131 views

Is the only way to change the country associated with an Adobe CC subscription to cancel the original subscription and take out a new one?

This topic has been closed for replies.
Correct answer kglad

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

after doing that, if you need to cancel, Manage your Creative Cloud membership

and if you have any problems managing your own account, then contact adobe support via chat.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 30, 2017

The country associated with your adobe id must match the store you purchase from and must match the payment address.

change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

after doing that, if you need to cancel, Manage your Creative Cloud membership

and if you have any problems managing your own account, then contact adobe support via chat.

Participant
September 30, 2017

Thank you, I imagined there would be an easier way in this digital age.

kglad
Community Expert
Community Expert
September 30, 2017

you're welcome.

John T Smith
Community Expert
Community Expert
September 30, 2017

Try Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

Participant
September 30, 2017

Thanks John, I imagined there woulds be an easier way in this digital age.