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Participant
August 28, 2018
Answered

Change my Creative Cloud plan with promotion

  • August 28, 2018
  • 1 reply
  • 377 views

Hi,

I wanted to change my photo subscription to the full version with the promotion of 40 % (35,99 €/month)

I have the message:

To upgrade to Creative Cloud All Apps, we must cancel your Creative Cloud subscription for the current (annual) Photo.

On the new screen I click on Modify the formula but the price is without the reduction (59,99 € /month)

Thank you

This topic has been closed for replies.
Correct answer Abambo

Contact Customer Support: Contact Customer Care

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
August 28, 2018

Contact Customer Support: Contact Customer Care

ABAMBO | Hard- and Software Engineer | Photographer
Legend
August 28, 2018

It is possible that the promotion is only for new customers (otherwise nobody would ever pay full price). Check the terms.