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michaelfromoz
michaelfromoz
Participating Frequently
March 20, 2019
Answered

Change of Language Preference causes Installed Apps to 'disappear'

  • March 20, 2019
  • 2 replies
  • 798 views

The most strange behaviour.

I opened Creative Cloud/Apps

I select 'Installed Apps' and see my Photoshop CC, Lightroom Classic CC, Extension Manager CC and Camera Raw CC

I updated to the latest Photoshop CC

Whilst waiting I happen to go into Preferences/Creative Cloud

I changed the language from English (North America) to English (International)

I come out of Preferences and my 'installed Apps' only shows Lightroom Classic CC

I go back into Preferences and change language back to English (North America)

I come out of Preferences and Voila, my installed apps have returned.

I have repeated this a number of times with the same result.

Bizarre!

This topic has been closed for replies.
Correct answer Mylenium

Nothing bizarre. This is how it is supposed to work, as many apps have specific language packs/ versions and would require re-installing to actually get that language. It's only weird insofar it should not be necessary for languages that effectively have no differences, but I suppose it's a limitation in how the CC app identifies the language and region. Nothing to worry.

Mylenium

2 replies

M
MelissaLA88
Participating Frequently
March 22, 2019

Naw, you're all good! I frequently have to reinstall all of my Apps because I switch from German to English on a regular basis for instructional purposes

Mylenium
MyleniumCorrect answer
Legend
March 21, 2019

Nothing bizarre. This is how it is supposed to work, as many apps have specific language packs/ versions and would require re-installing to actually get that language. It's only weird insofar it should not be necessary for languages that effectively have no differences, but I suppose it's a limitation in how the CC app identifies the language and region. Nothing to worry.

Mylenium

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