Change personal account to company account

Question

A while ago my company plan was revoked because I was inactive. While inactive I applied for a trial plan. I canceled the trial plan and my company assigned me a company plan again. Unfortunately I still can't seem to install any applications.

I tried searching for similar cases but with no luck. Can someone tell me what I can do to be able to use the company plan again?

The account are in both cases the same account.

John T Smith · Answer

As far as I know (I don't work for Adobe) you need to clear everything and start over

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

then

-Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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