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sergioc97516731
Participant
April 12, 2018
Answered

change plan

  • April 12, 2018
  • 2 replies
  • 389 views

good afternoon,

I have bought the  " lightroom CC plan whit 1 TB"

but when i try to download, the system say me that my OS ( windows 8.1) can't launch the LR CC,

and  he proposes to me "lightroom classic CC"

can I change my plan "lightroom CC " with "lightroom classic CC" ?

Or  is there  a service pack on WIN 8  for  "lightroom CC plan with 1 TB"  ?

thanks for your time

Sergio

This topic has been closed for replies.
Correct answer John T Smith

This is a public forum, not Adobe support... other users here can't help with a plan change

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

2 replies

sergioc97516731
Participant
April 13, 2018

ok thanks

John T Smith
Community Expert
Community Expert
April 12, 2018

Install Lightroom Classic https://creative.adobe.com/plans

The Cloud version requires Win10 so there is no way to install on Win8

sergioc97516731
Participant
April 12, 2018

Hi John, I have just bought the plan for one year,

now can I change ?

thenk you so much

Sergio

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 12, 2018

This is a public forum, not Adobe support... other users here can't help with a plan change

-you need to click the link below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html