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Participant
May 7, 2020
Question

Change plans to student discount

  • May 7, 2020
  • 1 reply
  • 513 views

Hi, I am trying to change my current plan which is Lightroom every month, to creative cloud all apps. I am also in school now so I wanted to get the stduent discount on the subscription. How would I go about doing that?

 

Also just curious, if I were to cancel my lightroom subscription what would happen to all of my photos? would they just get deleted?

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1 reply

John T Smith
Community Expert
Community Expert
May 7, 2020

You need to contact support to cancel your current plan without a fee

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

 

Here Education - start at http://www.adobe.com/education.html
-Cloud Education Plan https://creative.adobe.com/plans?plan=edu
-http://www.adobe.com/creativecloud/buy/students.html
-FAQ https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357
-Redemption Code https://creative.adobe.com/educard
-ID Proof http://www.adobe.com/store/au_edu/academic_id.html