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April 17, 2020
Question

Change primary email

  • April 17, 2020
  • 2 replies
  • 261 views

In my primary mail address I forgot a letter, so I would change it but I can't when Adobe asks me to change it. Somebody can help me, please?

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
April 17, 2020

Please log-in to your paid account below with the ID and password you used to enroll.  Scroll down to e-mail and change it.
https://account.adobe.com/profile

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
April 17, 2020

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730