Skip to main content
Participant
October 20, 2019
Question

change the plan during trial period?

  • October 20, 2019
  • 3 replies
  • 647 views

Is it possible to change the Adobe plan during the trial period?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    Ani*Adobe
    Inspiring
    October 21, 2019

    No

     

    ^Ani

    John T Smith
    Community Expert
    Community Expert
    October 20, 2019

    Cancel what you have, before the trial converts to a paid subscription, and do a new subscription

    Participant
    March 26, 2020

    Actually (at least as of 3/2020), you can change your plan to a different product, but you can't, as I would like to do, change the term from annual to monthly (or vice versa, I assume) during your trial period.  With that caveat, John is right that you would need to cancel before the end of your trial period, then sign up for a paid plan for the product and term you eventually want.