Skip to main content
jilee
jilee
Participant
October 25, 2014
Question

Changed from Mac to Windows, serial number won't work.

  • October 25, 2014
  • 1 reply
  • 232 views

I have been using CS4 on my Mac for a couple of years but just got a new Toshiba laptop and using Windows now. I have downloaded CS4 but serial number is not working, I assume because the serial number is for mac. Is this right? Can I get a new serial number for windows without having to buy one? Any help would be great thanks

This topic has been closed for replies.

1 reply

Ned Murphy
Ned Murphy
Legend
October 25, 2014

As you suspect, serial numbers for Creative Suites are platform specific.  Unfortunately, platform swaps are only supported for the most recent versions, which is now CS6.  Adobe does not sell older versions of their software so you would not be able to buy a Windows version from them anyways.  CS4 is not in the upgrade path for CS6, so you would not be able to purchase an upgrade version either.

So your options would be to either purchase a full version of CS6, subscribe to the Creative Cloud, or find a third party vendor for CS4 and take your chances purchasing from them.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices