Changer de compte sur un ordinateur anciennement équipé de Creative Cloud ?

Question

Mon fils avait installé Creative Cloud sur mon PC. La licence est arrivée à échéance. J'ai souhaité renouveller l'abonnement sur le même PC mais cette fois à mon nom. Il est manifestement impossible de passer d'un compte périmé à un nouveau compte sans une intervention que je ne connais pas. Merci de m'indiquer une solution pour sortir de cette galère.

John T Smith · Answer

As far as I know (I don't work for Adobe) you are not able to transfer a cloud subscription, you must buy your own

But... This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
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- or https://helpx.adobe.com/contact/phone.html
.
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