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Participant
December 25, 2024
Question

Changing download to diffrent drive

  • December 25, 2024
  • 1 reply
  • 234 views

Hello everybody. When i try to install after effects it downloads on my c drive which is full and not my e drive which has 820gb of space. i have changed the download place to my e drive, can somebody help? It also happens when i try to install adobe creative cloud on my e drive, it then automatically downloads on my c drive. Please help

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1 reply

Jeffrey_A_Wright
Community Manager
Community Manager
December 25, 2024

I'm sorry, Markus, but the files needed to complete the installation must be placed on the same drive as the operating system. Please free up additional space on the C: drive to allow the update to be completed.

 

I recommend focusing on music, videos, or other large files that can be moved on the E: drive to free up space for the operating system and Adobe updates. ^JW

Participant
December 25, 2024

OKay thank you, can you maby help me then, i have tried to move many things from my c to e drive, but it says that it cant because a file from the folder is open but i have all apps closed, do you perhaps know what it is?