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September 10, 2018
Answered

changing from PC to Mac with existing purchased photoshop and elements

  • September 10, 2018
  • 2 replies
  • 249 views

Hi

Please can you help me,

2 years ago i ordered adobe photoshop and premier elements for my pc laptop. My laptop has just broken and I am thinking of getting a Mac instead. Did I purchase photoshop and premiere specifically for PC or will I be able to run (and re-install) the versions I purchased on my new Mac?

Warm wishes,

Nicky

    This topic has been closed for replies.
    Correct answer Ned Murphy

    An Elements purchase used to support both platforms, but these days you buy one or the other.  I do not know if you can request an exchange but it is worth looking into...

    Exchange a product for a different language or platform version

    Maybe someone else knows more certainly if Elements falls under the swap options.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    September 10, 2018

    As far as I know, the BOXED versions you buy include an install for both Mac and Windows

    The DOWNLOAD programs are only for one platform, not both

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    September 10, 2018

    An Elements purchase used to support both platforms, but these days you buy one or the other.  I do not know if you can request an exchange but it is worth looking into...

    Exchange a product for a different language or platform version

    Maybe someone else knows more certainly if Elements falls under the swap options.