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January 12, 2017
Answered

Changing plan from regular to student

  • January 12, 2017
  • 1 reply
  • 13295 views

Hi!

I have a regular, annual Photographer plan on my account. Pricing was equal to that from student plan, so I just took a normal.

Recently I wanted to get an annual plan with all the aps, but with student discount (becouse I am a student), but I can't do it. I tried changing plan from my account tab (didn't show up) and from Adobe CC Plans page (said that I already a Photographer plan and I need to visit Help page to check if I qualify to get that offer, but well, I didn't find an answer to my case).

Is there any way to change my plan to student before the first, regular annualy plan, end?

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Correct answer Ned Murphy

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Apply for student/teacher discount

https://helpx.adobe.com/support/edu-forms

For details regarding the student/teacher provisions you can refer to the following information page:

https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

Another good resource for getting information is the student and teacher edition information forum:

https://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_information_?view=discussions

Here are some links regarding student discounts from Adobe:

http://www.adobe.com/education/students.edu.html?showEduReq=yes

http://www.adobe.com/education/student-eligibility-guide.edu.html

http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

Student/Teacher Plan software and other details:

http://www.adobe.com/creativecloud/buy/students.html

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
January 12, 2017

Manage your membership and payments | Creative Cloud

https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Apply for student/teacher discount

https://helpx.adobe.com/support/edu-forms

For details regarding the student/teacher provisions you can refer to the following information page:

https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html

Another good resource for getting information is the student and teacher edition information forum:

https://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_information_?view=discussions

Here are some links regarding student discounts from Adobe:

http://www.adobe.com/education/students.edu.html?showEduReq=yes

http://www.adobe.com/education/student-eligibility-guide.edu.html

http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

Student/Teacher Plan software and other details:

http://www.adobe.com/creativecloud/buy/students.html