Skip to main content
Participant
March 14, 2019
Question

Changing Plans

  • March 14, 2019
  • 1 reply
  • 180 views

I'm trying to change my plan from the photography plan to the creative cloud all apps plan. The problem is, I need to get the student discount, but when I try to change my plan, that option is not there and I will have to pay $20 more a month for it. If I cancel my photography plan, it says I'm subjected to be charged $21. Is there anyway that I can get my plans switched and get the student discount?

Thanks!!

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
March 14, 2019

No, I do not think that there is an "upgrade" path from the Photography plan to the student all apps plan. Those $21 you get charged are the early cancellation fees of half of the due until the end of your term.

So what are your options? Contact Customer Care ! Ask for cancellation and the waive of the early termination fee.

Update the thread if you have problems connecting to customer care or if you have additional questions.

ABAMBO | Hard- and Software Engineer | Photographer