Changing user. Will I need to uninstall apps from older user?

Forum|Forum|3 years ago
September 12, 2022
1 reply
815 views

Hi. I am switching accounts. Same status, but different email associated. What will happen when I switch? Will I need to manually uninstall apps from older user mail and re install again from new user ?

Thank you

App installs and updates

This topic has been closed for replies.

Peru Bob

Community Expert

No, just sign in with your new account.

B

Bruno22294960jibdAuthor

Participating Frequently

I just signed in. So I still have all the apps in Windows, but creative cloud shows me the apps available to install...

So what is exactly the workflow? As it is now, it looks like I am using apps that will not update by CC due to the system does not recognize them as part of my already installed apps.

Peru Bob

Community Expert

Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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