Charged Twice this month.

Question

I was charged twice on my account for this month (May). I just renewed my subscription and my account shows two charges.

I tried calling customer service but I hung up after being on hold for 2 hours. Please help me understand what's happening here.

arij2010 · Accepted Answer

Hi,What do you mean by renewed ?The subscription are automatically renewed .Maybe you took a second subscription .Or if you had an unpaid month ,you'll be charged for the unpaid month plus the regular payment .

John T Smith · Answer

>Can anyone help me

Sorry, nobody here can help with an account or payment problem
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.
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