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Simon5C1E
Participant
January 14, 2021
Answered

Chargement creative cloud (impossible d'acceder aux apps)

  • January 14, 2021
  • 1 reply
  • 296 views

Bonjour, 

J'ai un poste en w7 où j'ai plusieurs applications dont creative cloud desktop qui se lance mais charge indefiniment. Je n'ai donc pas accès aux applications pour mettre à jour quoi que ce soit.

J'ai reinstallé adobe cc desktop mais rien ne change..

 

une idée ?

 

merci

This topic has been closed for replies.
Correct answer Simon5C1E

yes it means i have Windows 7

but i understood that news updates can't be installed on W7. 

so i will have to migrate to W10 🙂

 

thanks 

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 14, 2021

>in w7

 

Does that translation mean you have Windows 7 on your computer?

 

If yes, you may not use Cloud programs

https://helpx.adobe.com/creative-cloud/system-requirements.html
-Win7 is dead https://www.microsoft.com/en-us/windows/windows-7-end-of-life-support-information
-Win8 is also no longer supported https://support.microsoft.com/en-us/help/4580358/windows-8-1-update

S
Simon5C1EAuthorCorrect answer
Participant
January 22, 2021

yes it means i have Windows 7

but i understood that news updates can't be installed on W7. 

so i will have to migrate to W10 🙂

 

thanks 

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