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Participant
August 16, 2016
Answered

Cierre inesperado y constante de Adobe Creative Cloud

  • August 16, 2016
  • 1 reply
  • 263 views

Hola,

He estado teniendo problemas con el Creative Cloud ya cierra sesión constantemente por sí sólo y ni siquiera me da chance de desinstalar los programas para volverlos a instalar, cierra sesión y se quita el ícono en la barra superior de la computadora.

¿Qué tendría que hacer en este caso?

Gracias,

Saludos.

This topic has been closed for replies.
Correct answer Ned Murphy

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
August 16, 2016

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )