Clicked on the "individual" help link and pop up says "Please contact your administrator for help".

I am an individual and clicked on that link so how can the pop up tell me to contact my administrstor? There is no administrator or I am the administrator. What am I supposed to do? The question I wanted to ask is my reinstalltion of CS6 (after reinstalling Windows) and oddly enough Power Point is missing. I assume it can't be asked here.