Skip to main content
jeant29102691
Inspiring
April 26, 2022
Answered

Code d’erreur 22 : lecteurs sensibles à la casse non pris en charge

  • April 26, 2022
  • 3 replies
  • 766 views

Bonjour j'ai cette erreur à l'installation d'une mise à jour de CC. Bien sûr le disque dur de mon Mac est formatté comme "Non sensible à la casse".

Donc je fais quoi ? Je ne peux plus mettre à jour mes applications CC ?

Merci de votre aide

 

    This topic has been closed for replies.
    Correct answer jeant29102691

    Ok I just found a workaround.

    The problem is that the installer does not check only the drive on which the Adobe software is installed.

    It checks ALL the drives. So as long as you have any drive connected (system or not) that is case sensitive, installation is refused.

    This should be made clear in the docs.

    Thanks for the help

     

    3 replies

    Peru Bob
    Community Expert
    Community Expert
    April 26, 2022

    What operating system?

    jeant29102691
    Inspiring
    April 26, 2022

    macOS Monterey 

    Version 12.3.1 (21E258)

    Mac mini (M1, 2020)

     

    Peru Bob
    Community Expert
    Community Expert
    April 26, 2022

    What, exactly, does the error message say?

    jeant29102691
    Inspiring
    April 26, 2022

    The error message is exactly "Code d’erreur 22 : lecteurs sensibles à la casse non pris en charge"

     

    jeant29102691
    Inspiring
    April 26, 2022

    Which means "Case-sensitive drives not supported" in english I guess...

     

    Peru Bob
    Community Expert
    Community Expert
    April 26, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.