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April 14, 2017
Question

College Class in 9/2014 that used Adobe CC can I recover any projects done at that time by resubscribing or trial subscription? Need for a sample portfolio.

  • April 14, 2017
  • 1 reply
  • 119 views

I am trying to recover Adobe CC files that I did in a college class of September 2014.  Can I sign in with a trial subscription to recover or pay to get them?

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1 reply

Kanikas
Legend
April 14, 2017

Hi Travisf70426537,

Unfortunately, there is no such option wherein you can get the CC files back if you purchase the subscription again.

Once the subscription is cancelled, the storage is reduced to 2GB and you get 90 days to back up the files on a local machine.

Since it has now been more than two years, I'm afraid Adobe would not have any backup of data.

For reference, please see: Adobe Creative Cloud FAQ

You may Contact Customer Care for any other information.