Skip to main content
Participant
August 25, 2017
Answered

comment passer de photoshop element 15 que je viens d'acheter à photoshop P S . Merci

  • August 25, 2017
  • 2 replies
  • 218 views

Bonjour,

Je viens d'acheter Photoshop Element 15 sans trop savoir, comment passer à Photoshop PS en payant un complément

Merci

(email removed by mod.. )

This topic has been closed for replies.
Correct answer Ned Murphy

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership

2 replies

Kanikas
Legend
August 25, 2017

Hi Alain,

I see you have an Adobe account under the same ID as with forums and I'm able to locate a 99.60 EUR charge.

Kindly Contact Customer Care for help and support. They will able to help you return the product and purchase subscription.

Thanks

Kanika

Ned Murphy
Ned MurphyCorrect answer
Legend
August 25, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-membership