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Participant
August 4, 2022
Question

Como cancelar uma licença?

  • August 4, 2022
  • 1 reply
  • 146 views

Pessoal, tenho duas licenças e gostaria de cancelar uma delas. Como faço? Não encontro de jeito nenhum. Só encontro como adquirir mais uma e não como cancelar... Alguém poderia me ajudar?

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1 reply

Peru Bob
Community Expert
Community Expert
August 4, 2022

See here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

and here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

If that doesn't work, please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html