complaint

Question

how to completely end the collaboration. When I want to delete a file, it tells me that the file is running in Adobe Installer. I want you to cancel it so I can delete the file.
And you're sad, I don't turn off Antivirus. If necessary, we will include professional services. I'm calling the police if you don't mind solving th

John T Smith · Answer

This is a public forum, not Adobe support... nobody here can do anything on your computer

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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