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Roberto Halison
Participant
May 13, 2014
Question

Comprei o Icloud, já veio na fatura do meu cartão mas ele continua trial.

  • May 13, 2014
  • 1 reply
  • 167 views

Comprei o Icloud, a assinatura anual, e agora todos os aplicativos estão pedindo serial.

Não estão registrados e estão solicitando o número serial mesmo após o pagamento, e login na conta adobe.

O que posso fazer para resolver, não recebi esse número.

Segue abaixo meus dados da compra.

Icloud bought the annual subscription, and now all applications are asking serial.

Are not registered and are requesting the serial number even after payment, and sign in adobe account.

What can I do to resolve, did not get that number.

Follow my data purchase below

Comprei dessa empresa:

Digital River Do Brasil Importação e Comércio de

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1 reply

Jeffrey_A_Wright
Legend
May 13, 2014

Robert Halison if you are being prompted to enter a serial number then that indicates your computer is unable to contact our activation server.  Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve your current activation difficulties.