Computer broke down - how to activate my program on new pc?

Question

How do I activate my program on my new pc?

Ned Murphy · Accepted Answer

If this is for a pre-CC license you should contact Adobe Support thru chat and ask them to reset your activations so that you recover the one that was lost in case it comes in handy for a second machine (you are allowed to have two activated installations).

You will need your serial number to activate the new installation. Find your Adobe product serial number quickly

If you need to download the installation files, you might be able to find help/them thru the following...

Download and Installation Help -
https://helpx.adobe.com/download-install.html

http://www.adobe.com/downloads/other-downloads.html

Govardhan.V · Answer

CC version , you can simply Download and Install Adobe Creative Cloud Desktop app and Sign in with your Adobe ID and Password.

Once you Sign in , it will automatically recognize ur subscription account and activate it accordingly .

CS 6 and earlier versions , you will need to use 24 digit serial number to activate .

Reference :

Download and install Adobe Creative Cloud apps

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