Computer Change

I have just bought a new Imac and have loaded Elements 9 but I am getting the following message

"Activation limit reached for Adobe Photoshop Elements 9"

It states that the serial number has been activated on two computers. These copies have been removed from the old computers, which have been sold.

Where too now?

Thanks

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Correct answer Mylenium

Call support to have them reset activations.

Mylenium

MyleniumCorrect answer

Legend

Call support to have them reset activations.

Mylenium

Participating Frequently

I have not found a telephone number in these pages. My problem is transfer of the Photoshop plan to a new computer,

Philologue

Community Expert

You do not transfer, you do a fresh install on the new computer

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