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Participant
May 28, 2012
Answered

Computer Change

  • May 28, 2012
  • 1 reply
  • 746 views

I have just bought a new Imac and have loaded Elements 9 but I am getting the following message

"Activation limit reached for Adobe Photoshop Elements 9"

It states that the serial number has been activated on two computers. These copies have been removed from the old computers, which have been sold.

Where too now?

Thanks

    This topic has been closed for replies.
    Correct answer Mylenium

    Call support to have them reset activations.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    May 28, 2012

    Call support to have them reset activations.

    Mylenium

    Participating Frequently
    August 21, 2020

    I have not found a telephone number in these pages. My problem is transfer of the Photoshop plan to a new computer,

    Philologue
    John T Smith
    Community Expert
    Community Expert
    August 21, 2020

    You do not transfer, you do a fresh install on the new computer

    Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
    https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1