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Participant
March 3, 2020
Question

Confirmation adresse email

  • March 3, 2020
  • 2 replies
  • 252 views

Je viens de télécharger adobe créative cloud. Cependant je ne peux pas confirmer mon adresse email car j'ai fait une fautre de frappe...  Comment la changer ? Sachant que lorsque je vais sur mon compte elle est correctement orthographiée.

 

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2 replies

Just Shoot Me
Legend
March 3, 2020

As far as I know when creating an Adobe ID you need to Type In your email address and then a Second Time to Confirm you typed the correct Address.

How did you Type in the Wrong address 2 times? That is the question you should be asking yourself.

As above you will need to contact Adobe Directly.

We are just users like you and can not help with account problems.

Best of luck.

LinSims
Community Expert
Community Expert
March 3, 2020

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

PECourtejoie
Community Expert
Community Expert
March 6, 2020

Bonjour, il serait utile de contacter le bureau Adobe de votre pays, en cherchant la page de contact correspondante.