Constantly being signed out

Question

I am constantly being signed out of Creative Cloud. I already did the deinstall and reinstall suggested before. No change. It's getting to be a pain especially with the second factor.

Kanikas · Accepted Answer

Hi Marcel, Sorry to hear that these steps were not helpful. I would suggest you to Contact Customer Care for the solution. The support team will be able to assist you with the same. Regards Kanika

Kanikas · Answer

Hi Marcel and Aylin,

Sorry for a late response!

As I understand, you both are being signed out of the Creative Cloud app. Please follow the steps shared in the link for help: Adobe Creative Cloud signs you out or asks you to sign in repeatedly

In case the steps don't help, kindly Contact Customer Care for help and support.

Let us know if this helps! Feel free to update the thread for more questions.

Thanks

Kanika

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