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Inspiring
July 12, 2018
Answered

Constantly logging in to Creative Cloud

  • July 12, 2018
  • 3 replies
  • 1554 views

Hi
I find that I'm constantly logging in to Creative Cloud. Even if I reboot while staying on the same network or if I switch from Ethernet to WiFi on the same network I have to get the code sent to my phone and do the whole login thing. Is there a way to flag my home network (or any network) as safe so I don't have to keep doing this?

Thanks

This topic has been closed for replies.
Correct answer arij2010

Try this :

1 -

Windows 8 and 10 : "Windows+X" to Access the Power User Menu

Run the Task Manager to quit these processes .

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :

C:\Users\<user folder>\AppData\Local\Adobe\OOBE

C:\ProgramData\Adobe\SLStore.

C:\Program Files (x86)\Common Files\Adobe\ SlCache

3-

For Windows :

-> Run any application as admin and sign in .

3 replies

arij2010
arij2010Correct answer
Inspiring
July 13, 2018

Try this :

1 -

Windows 8 and 10 : "Windows+X" to Access the Power User Menu

Run the Task Manager to quit these processes .

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :

C:\Users\<user folder>\AppData\Local\Adobe\OOBE

C:\ProgramData\Adobe\SLStore.

C:\Program Files (x86)\Common Files\Adobe\ SlCache

3-

For Windows :

-> Run any application as admin and sign in .

mrgaricAuthor
Inspiring
July 13, 2018

Thanks arj2010

I've followed your instructions. Everything seems to be working okay, but I will have to see over the span of a day or two what happens to be sure this is resolved.

I will let you know.

Thanks again

arij2010
Inspiring
July 13, 2018

Hi,

I think it's a permissions issue and not linked to the network change .Are you on MAC or Windows?

mrgaricAuthor
Inspiring
July 13, 2018

Windows 10

kglad
Community Expert
Community Expert
July 12, 2018

there's something local to your computer that's logging you out. adobe cc doesn't do that.

mrgaricAuthor
Inspiring
July 13, 2018

If something local to my computer that's logging me out do you have any suggestions how to figure out what it is?