Skip to main content
Participant
March 9, 2020
Answered

Contact Change Country address

  • March 9, 2020
  • 3 replies
  • 860 views

Hi,

I am trying to get into contact with adobe, because I changed my country address but links are only sending me to a FAQ site or asking me to log-in which redirects me to the FAQ site. Any way how to contact them? I have to update my payment details but can't type them in as it doesn't allo me to change the country address.

 

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer thatsmauri

    Contact Customer Care here:
    https://helpx.adobe.com/contact.html

    There should be a circle, with a speech bubble icon in it, on the right hand side of the page. Click on it to initiate a Chat.

     

    3 replies

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    March 9, 2020

    Contact Customer Care here:
    https://helpx.adobe.com/contact.html

    There should be a circle, with a speech bubble icon in it, on the right hand side of the page. Click on it to initiate a Chat.

     

    Participant
    March 20, 2021

    I do not see this at all and have the same problem.  I can't find a way to contact them and I can't change my country and therefore cannot change my credit card in order to pay my monthly fee

    Jeffrey_A_Wright
    Legend
    March 22, 2021

    JJWalters, please use https://helpx.adobe.com/contact.html?rghtup=autoOpen to open a secure chat session. If the session fails to load or is unresponsive, something on the computer is actively blocking the ability to start a chat. Please use a different computer, smartphone, or tablet to begin the chat session then.