Continuing DOUBLE BILLING of cancelled Photography Package

1. Adobe charges my bank account month after month with a double Photography package payment

2. I currently have NO Photography package active as I have cancelled it at the start of the year. The support consultants also can't find any of my potential email addresses linked to either a package OR a billing. and yet.. every month a double payment. The support consultants have no clue on how to find any billing related info if it's NOT visible in MY own account. Which is not because it's been cancelled for a year. (I can complain about nearly every consultant's complete inability to communicate or understand the problem, or most common I suspect, complex English, especially when an answer is not spelled out in the call centre's 'cheat sheets' of premeditated answers....)

3. By recommendation of one of the consultants, I registered for a NEW Photography package as I urgently needed the software to do my work. Also hoping the account issues would consolidate into a single payment. No surprise, no success, and I cancelled that package as soon as the double payment recurred.

4. I cant stop the debit order payments from my bank's side, yet Adobe seems to be unable to this from their side too, or reinstate my package at least and reimburse my spent money for a year of DOUBLE non-use.

5. I will now have to proceed to the next step of elevating my complaint and getting ALL my money back. Anybody have any direct contact details with someone in Billing and Accounts AT ADOBE, not Ahmedabad. Please.