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Participant
November 2, 2018
Answered

continuous Application Manager download

  • November 2, 2018
  • 1 reply
  • 738 views

Hi,

as soon as I startup Adobe Acrobat the notice appears that I have to quite or download the application manager. I can't startup Acrobat anymore. The application Manager has been downloaded several times now and Acrobat has been reinstalled. But I stil can't use Acrobat. All other programs start perfectly...

Who knows how to solve this problem?

This topic has been closed for replies.
Correct answer arij2010

Try this :

1 - Quits All Adobe background processes from the activity monitor:

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2) Delete these folders :

[MacHD]/Applications/Utilities/Adobe Application Manager

[MacHD]/Applications/Utilities/Adobe Creative Cloud

[MacHD]/Library/Application Support/Adobe/OOBE

[MacHD]/Library/Application Support/Adobe/SLStore

[MacHD]/Library/Application Support/Adobe/SLCache

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdaterInventory

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdater

[MacHD]/Users/Your_session/Library/Application Support/Adobe/OOBE

3) Empty the trash .

4) Download CC desktop from this link and install it

https://www.adobe.com/fr/creativecloud/desktop-app.html

1 reply

arij2010
Inspiring
November 2, 2018

OS ?

Participant
November 2, 2018

Mojave (10.14)

arij2010
arij2010Correct answer
Inspiring
November 2, 2018

Try this :

1 - Quits All Adobe background processes from the activity monitor:

Adobe CEF Helper

Adobe Creative Cloud

Adobe IPC Broker

Adobe Genuine Software Integrity Service

CCLibraries

CCXProcess

Creative Cloud

CoreSync

2) Delete these folders :

[MacHD]/Applications/Utilities/Adobe Application Manager

[MacHD]/Applications/Utilities/Adobe Creative Cloud

[MacHD]/Library/Application Support/Adobe/OOBE

[MacHD]/Library/Application Support/Adobe/SLStore

[MacHD]/Library/Application Support/Adobe/SLCache

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdaterInventory

[MacHD]/Users/Your_session/Library/Application Support/Adobe/AAMUpdater

[MacHD]/Users/Your_session/Library/Application Support/Adobe/OOBE

3) Empty the trash .

4) Download CC desktop from this link and install it

https://www.adobe.com/fr/creativecloud/desktop-app.html