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January 9, 2014
Question

Contribute CS4 not showing up during install

  • January 9, 2014
  • 1 reply
  • 1022 views

I'm trying to install Contribute CS4 on a PC running Windows 7.

I've had it up and running using the same installer previously, so I know that it works (I also tried downloading the files again but the same issue returned).

What's happening is, that the installer runs fine but only shows me the option of installing various smaller adobe programs - not Contribute.

I've tried uninstalling and running the cleaner tool but the issue is still there.

What can I do? I need the software for maintaining a website.

Thanks in advance.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 9, 2014

if you follow all 7 steps you can directly download a trial here:  http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html

and activate with your serial number.

if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

January 10, 2014

I had no problem downloading the files. The problems occur when I try to install the program.

Everything loads up properly, but the installer doesn't include Contribute (and I'm absolutely sure I downloaded the correct file, I've even used it to successfully install Contribute previously).

The question is why the installer doesn't give me the option of installing Contribute and how I might be able to fix this issue.

kglad
Community Expert
Community Expert
January 10, 2014

you have a license for what product?

contribute is part of the master suite and the creative suite web standard and creative suite web premium.

it is not part of creative suite production premium, creative suite design standard nor creative suite design premium.