Conversion to Word

Forum|Forum|4 years ago
August 6, 2021
1 reply
69 views

I have prepaid for subscription but when I go to the pdf document and try to convert, it take me back to the subscribe and pay? This is frustratating and I would appreciate any guidance. THANK YOU.

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John T Smith

Community Expert

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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