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Participant
June 27, 2019
Question

Core Sync Halting MacBook Restart

  • June 27, 2019
  • 1 reply
  • 179 views

Hello, Have 2018 MacBook Pro w/ latest OSX and latest CC, Illustrator, Acrobat etc.

I need to force quit Core Sync each time in Activity Monitor in order to restart my Mac.

Why?

Thank you,

Marc

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1 reply

vikashk503
Participating Frequently
June 28, 2019

Hi,

Before i suggest any solution, let me add a bit for information about how Core Sync works.

Its an auto start service runs in the background responsible for Creative Cloud Files sync, Fonts Sync, Libraries Sync, etc.

Here are possible solution you may try :

1. Go to creative cloud application and select preferences and uncheck file sync from there and observe if it fixes the issue.

2. If step 1 doesn't fix, then you need to remove creative cloud , run creative cloud cleaner tool and then reinstall.

Here is the link for creative cloud cleaner tool :

Use the CC Cleaner Tool for installation issues

Thanks