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ugom52156586
Participating Frequently
January 20, 2018
Answered

CORE SYNC has stopped working.

  • January 20, 2018
  • 2 replies
  • 2773 views

Good day,

Please see attached file showing: CORE SYNC has stopped working. Below the related details. Themessage appears every 15-20 minutes. I am running WIN7. Please let me know which PC details may help finding a solution.

Mant thaks

Ugo

Firma problema:

  Nome evento problema:    APPCRASH

  Nome applicazione:    Coresync.exe

  Versione applicazione:    2.4.4.71

  Timestamp applicazione:    5a4e56db

  Nome modulo con errori:    Coresync.exe

  Versione modulo con errori:    2.4.4.71

  Timestamp modulo con errori:    5a4e56db

  Codice eccezione:    c0000005

  Offset eccezione:    001107eb

  Versione SO:    6.1.7600.2.0.0.256.1

  ID impostazioni locali:    1040

  Informazioni aggiuntive 1:    0a9e

  Ulteriori informazioni 2:    0a9e372d3b4ad19135b953a78882e789

  Ulteriori informazioni 3:    0a9e

  Ulteriori informazioni 4:    0a9e372d3b4ad19135b953a78882e789

Leggere l'informativa sulla privacy online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0410

Se l'informativa sulla privacy online non è disponibile, leggere quella offline:

  C:\Windows\system32\it-IT\erofflps.txt

This topic has been closed for replies.
Correct answer thatsmauri

Hi ugom52156586,

code "c0000005" means "ACCESS_VIOLATION". It could be a hardware problem, driver problem or
a faulty system software.

Please try re-installing the "Adobe Creative Cloud" app and see if that helps.
» Uninstall the Adobe Creative Cloud desktop application

» Use the Creative Cloud desktop app to manage your apps and services

Kind Regards,
Maurice

2 replies

thatsmauri
Community Expert
thatsmauriCommunity ExpertCorrect answer
Community Expert
January 20, 2018

Hi ugom52156586,

code "c0000005" means "ACCESS_VIOLATION". It could be a hardware problem, driver problem or
a faulty system software.

Please try re-installing the "Adobe Creative Cloud" app and see if that helps.
» Uninstall the Adobe Creative Cloud desktop application

» Use the Creative Cloud desktop app to manage your apps and services

Kind Regards,
Maurice

U
ugom52156586Author
Participating Frequently
January 22, 2018

Thank you Maurice. I disinstalled and re-installed the app and now everything seems OK..

Ugo

Il 20 gennaio 2018 alle 18.36 mauricep27921461 <forums_noreply@adobe.com> ha scritto:

CORE SYNC has stopped working.

created by mauricep27921461 https://forums.adobe.com/people/mauricep27921461 in Adobe Creative Cloud - View the full discussion https://forums.adobe.com/message/10117047#10117047

>

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 20, 2018

Search http://www.microsoft.com/en-us/default.aspx to find out if there is help for that error

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