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happy2baliven05
Participant
May 8, 2012
Answered

CRASH REPORT

  • May 8, 2012
  • 1 reply
  • 539 views

I have uninstalled Elements 8 thinking that maybe if I did this I would get my photo effects back, but I just keep getting a message that tells me it crashed when I open the EDIT part of the program. I have NO problem with the ORGANIZER, it opens fine, but when I open the EDIT I get the report.

Any suggestions are appreciated.

Thank you!

    This topic has been closed for replies.
    Correct answer Mylenium

    Delete the preferences to restore factory settings. Hold down Ctrl+Shift+Alt while launching the program or delete the pertinent files in your user home directory.

    Mylenium

    1 reply

    Mylenium
    MyleniumCorrect answer
    Legend
    May 8, 2012

    Delete the preferences to restore factory settings. Hold down Ctrl+Shift+Alt while launching the program or delete the pertinent files in your user home directory.

    Mylenium

    H
    happy2baliven05Author
    Participant
    May 8, 2012

    Thank you, very much! It worked!! I was in a panic

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