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A
Anairb
Inspiring
May 1, 2015
Question

Create Cloud app greyed out after latest Lightroom update

  • May 1, 2015
  • 1 reply
  • 493 views

With the recent update to Lightroom (5.6) I managed easily on my PC, but when I tried on my MacBook Pro it downloaded, then froze the laptop.  Subsequently the Creative Cloud App has been greyed out.  What do I do?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 1, 2015

    you mean you cannot select your cc desktop app?  if so, uninstall and then reinstall, Download Adobe Creative Cloud apps | Free Adobe CC trial

    if you can select it but it doesn't open or it freezes, CC applications close immediately after launch

    if it opens but you see the spinning wheel, App doesn't open | Progress wheel spins continually

    A
    AnairbAuthor
    Inspiring
    May 1, 2015

    Thanks, but:
    1) Can't uninstall on the Mac - it won't let me.

    2) The app opens but is blank

    3) No spinning wheel

    Any other ideas?

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