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Participant
September 8, 2018
Answered

Creatieve Cloud - problem with showing old apps

  • September 8, 2018
  • 1 reply
  • 331 views

I am not able to vink the button to show the old apps

Anyone a solution for this problem?

This topic has been closed for replies.
Correct answer kglad

older apps are not available for trial users.  do you have a subscription?

if yes, check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com and then

sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 8, 2018

older apps are not available for trial users.  do you have a subscription?

if yes, check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com and then

sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription:  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html