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philwareham
Known Participant
October 16, 2018
Answered

Creative Cloud 2019 - Not respecting color settings

  • October 16, 2018
  • 18 replies
  • 23121 views

Just updated to Creative Cloud 2019 apps, and the colour settings are not staying set. Usually I set them in Bridge to sync the same across the suite of apps, but after clicking apply and then closing and reopening Bridge, the colour settings are out of sync again.

Photoshop seems to be set correctly, but I cannot get color settings to stick in either InDesign or Illustrator - they revert back to 'Emulate InDesign 2.0' in InDesign and 'Emulate Illustrator 6' in Illustrator, when they should both be set on 'Europe Prepress 3'.

Really annoying - anyone for a suggested fix?

    This topic has been closed for replies.
    Correct answer Thijs de Leeuw

    I think I got it working after trashing the color preferences.

    This file:

    ACEConfigCache2.lst

    Located:

    /Users/yourusername/Library/Preferences/Adobe/Color

    18 replies

    Show previous replies
    D
    davidd85101652
    Participant
    October 18, 2018

    I can't find the location of this file in my computer.

    This file:

    ACEConfigCache2.lst

    Is there another solution for this? I have uninstalled Ps, Ai, Id several times and the issue of the color still there. Can anyone suggest another way to fix this?

      jamesgarlearnin
      jamesgarlearnin
      Participating Frequently
      September 28, 2019
      I tried everything on all these forums. Then I simply checked (set) the settings as I wanted them and hit "Save..." and saved my preferences/settings into a file that I named. Then I clicked on "Load" and voila it kept all of my settings.
        M
        markusm77306550
        Participant
        October 18, 2018

        sorry but none of this is working on my mac mini. neighter uninstalling bridge, deleting the preference file, illustrator and indesign keeps resetting the color management to emulate an older version. ADOBE HOW COULD YOU MESS THAT UP!? fix this pronto please!

          J
          jenniferc91898159
          Participant
          October 18, 2018

          What is the fix for windows 10 version of illustrator. Indesign and photoshop are fine.

          J
          jenniferc91898159
          Participant
          October 17, 2018

          What is the fix for windows 10? Need help asap thanks

          robbootle
          robbootle
          Participant
          October 16, 2018

          I'm on High Sierra having this issue. Trashing colour preferences didn't work, neither did colour syncing from Bridge.

          Uninstalling Bridge has fixed it for both Illustrator and InDesign though.

          marcow34487482
          marcow34487482
          Participant
          October 17, 2018

          I uninstalled and reinstalled Bridge first and then trashed "ACEConfigCache2.lst". Perhaps this is the way to go?

          P
          philwarehamAuthor
          Known Participant
          October 17, 2018

          Yep, uninstalling Bridge and removing that colour preferences file has fixed it for me - thanks!

          Thijs de Leeuw
          Thijs de LeeuwCorrect answer
          Participating Frequently
          October 16, 2018

          I think I got it working after trashing the color preferences.

          This file:

          ACEConfigCache2.lst

          Located:

          /Users/yourusername/Library/Preferences/Adobe/Color

            marcow34487482
            marcow34487482
            Participant
            October 16, 2018

            Havent tried it before. Good idea . Worked for me so far.

            Hope the colors will stay as they are now

            marcow34487482
            marcow34487482
            Participant
            October 16, 2018

            I have the same problem (OS High Sierra). Color settings are not synchronized by Bridge and do not stay as selected.

            Even if i select the settings correctly, Illustrator keeps reseting them to "Emulate Illustrator 6.0" when i am switching the apps while working.

            Tried to get rid of the problem by uninstalling and installing the apps multiple times.
            Deleted the "Preferences" and "Application Support" folders of the 2018 versions without any success.

            Hope there will be a quick patch or something.

            lchidsey
            lchidsey
            Participating Frequently
            October 16, 2018

            Yes, I have been trying to fix my InDesign settings since I updated the apps with no luck. The color difference is horrible between the apps.

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