Creative Cloud

Question

adobe creative cloud copied from a macbook air to a new macbook pro does not work. Uninstalled and reinstalled it opens but then nothing works or even closes.

John T Smith · Answer

>copied from a macbook air to a new macbook pro does not work

Tell everyone you know who owns a Mac, including Apple employees... Mac Migration and Time Machine DO NOT WORK properly with Adobe program activations due to hidden registration files that are not included when Migration or Time Machine make their copies

You must now sign out of your account, uninstall and remove everything Adobe, then sign in and do a fresh install

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1

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